Our treats are made from high-quality, natural ingredients that are sustainably sourced. We use novel proteins like crocodile, frog legs, shishamo, and oysters, all carefully selected for their nutritional benefits and suitability for pets with allergies or sensitive stomachs. We do not use any additives, preservatives, or artificial flavors.

Yes, our treats are specifically crafted to be gentle on pets with allergies or sensitive stomachs. We use novel protein sources that are less likely to cause allergic reactions, making them an excellent choice for pets with dietary restrictions.

Our treats should be stored in the refrigerator to maintain their freshness and nutritional value. For specific storage instructions,
please refer to the information provided on the packaging of each
product.

The storage duration varies depending on the specific treat. Please check the back of each product's packaging for detailed storage guidelines and best-by dates to ensure optimal freshness and quality.

Yes, all our treats are made fresh to order to ensure maximum quality
and freshness. Please allow 2-4 working days for preparation before we ship your order.

Currently, we only ship within Singapore, but we are working on expanding our shipping options in the future. Stay tuned for updates!

You can easily donate treats to our partnered shelters through our "Support Our Shelters" page. Simply select your favorite treats, add them to your cart, and choose the option to donate to one of our affiliated shelters at checkout. Your generous contribution will help bring joy and nutrition to pets in need.

Due to the nature of our products, we cannot accept returns or exchanges. However, if you are not satisfied with your purchase for any reason, please contact us, and we will do our best to make it right.

You can reach us through our Contact Us page on our website, send us a direct message on Instagram @nugsnibbles, or email us at sales@nugsnibbles.shop. We’re always happy to help with any questions or concerns!

We donate 20% of our monthly profits in the form of food, treats, and accessories to local animal shelters in Singapore. This approach ensures that our contributions directly benefit the animals in need, providing them with essential supplies and support. You can learn more about our affiliated shelters and additional ways to help on our "Support Our Shelters" page.